| PowerShot
SD100 DIGITAL ELPH Firmware Update |
| |
| The SD card compatibility problem |
| A compatibility problem has been found between
PowerShot SD100 DIGITAL ELPH/DIGITAL IXUS II cameras and some
SD card from other manufacturers.
We apologize for any inconvenience you may have already experience
because of this problem. |
| [Problem Description] |
| The [Memory card error!] message appears on the LCD
monitor when the camera is powered on in Shooting mode. |
| Image replay is impossible. The [No image], [Corrupted
Data], [Memory card error!] or [E51] message appears on the
LCD monitor when you try to view images recorded on the SD
card in the camera's Replay mode. |
| The [E50] message appears on the LCD monitor when you
try to format the SD card in the camera and formatting fails. |
|
| |
| Firmware specification changes (Version
2.0.1) |
 |
The firmware update will improve the SD
card compatibility problem from your camera. |
|
The firmware update will make your camera PictBridge*
compliant if it is not already compliant.
|
|
| * PictBridge is a new industry standard
for direct printing that allows you to print images without
using a computer by directly connecting digital cameras and
digital camcorders to a printer, regardless of the devices'
brand and model. |
|
| ... PictBridge |
| |
The following description
is for customers updating firmware. Because errors in the firmware
updating process may render a camera inoperable, be sure to
read the precautionary information thoroughly before performing
the firmware update.
|
| Note that firmware updates can also be performed
by Canon. To have the firmware update performed by Canon, please
contact : |
| Europe |
| Local Canon Distributor listed in
the Canon European Warranty System List (EWS)* |
| Regions except Europe |
| Canon Customer Support Help Desk listed
in the Canon Customer Support Leaflet* |
| *Included in the camera kit |
|
| |
| Determining whether a camera is subject
to firmware update |
| From this
page, go to the Download Page and send the chassis serial number
written on the bottom of the camera. If your camera is subject
to firmware update, the page for downloading firmware update data
will open. If the latest firmware is already installed in your
camera, a page explaining that firmware update is not necessary
will open. |
| |
| Items required for updating camera firmware |
 |
 |
Computer* |
USB interface required |
 |
Camera |
|
 |
Fully charged battery |
included in the camera kit |
 |
USB interface cable |
included in the camera kit |
 |
Memory card |
SD memory card included in the camera kit |
 |
Digital Camera Solution Disk |
CD-ROM included in the camera kit |
 |
Firmware update instructions |
Downloadable if the camera is determined
to be subject to update after the serial number is entered |
 |
Firmware update data |
|
| * Operating systems : Windows® 98/Me/2000/XP,
Mac OS 9.0-9.2/ Mac OS X (v10.1/10.2) |
| Users lacking item ,,,
or , please contact : |
| Europe |
| Local Canon Distributor listed in the
Canon European Warranty System List (EWS) |
| Regions except Europe |
| Canon Customer Support Help Desk listed
in the Canon Customer Support Leaflet |
|
| |
| Overview of procedures to complete firmware
update |
| Download --- Unpack download data. |
| 1. |
From the bottom of this page, go to the Download
Page. |
| 2. |
Read the Software Licence Agreement, and submit
the serial number written on the bottom of the camera chassis.
If your camera
is determined to be subject to firmware update, download the Firmware
Update Instructions (pdf file), and Firmware Update Data. |
| 3. |
Unpack the Firmware Update Data (see note 1
below). After the data is unpacked a folder will be created
containing the files required for the firmware update.
|
|
| Create a memory card for the firmware update |
| 4. |
Double-click
on the icon of the software "UploadFirmware" included
in the unpacked folder. |
| 5. |
Follow the
procedures shown in the UploadFirmware window. At this
time, load the memory card in the camera and connect
the camera and computer with a USB cable. When the procedures
are completed, the file for the firmware update will
have been copied onto the memory card in the camera.
|
| 6. |
Turn the camera off, and then
disconnect the USB cable from the camera. |
|
| Operate the camera to update the firmware
(rewrite the firmware) |
| 7. |
Turn on
the camera in Replay mode. |
| 8. |
Press the MENU button on the camera, select [Firm
Update ...] from the menu, and press the SET button. |
| 9. |
When the screen confirming
the firmware version update appears, select [OK] and
press the SET button to start rewriting the camera firmware.
The camera will be updated to the new firmware version
within several minutes after this process is started.
|
|
| Verify the camera firmware version after
update |
| 10. |
Start the ZoomBrowser (Windows) or
ImageBrowser (Mac OS) software included in the camera
kit (see note 2 below). |
| 11. |
Connect the camera to the computer with the USB cable,
and verify the firmware version after update.
|
|
| Note 1. |
| The downloaded files must be unpacked
on the same computer that runs the UploadFirmware program. |
|
| Note 2. |
| To verify the camera firmware version, it is necessary
to use the ZoomBrowser EX (Windows) or ImageBrowser (Mac
OS) software on the Digital Camera Solution Disk. |
|
To update firmware, be
sure to download the Firmware Update Instructions (pdf file)
and read it thoroughly.
|
| |
| Customers who have a
question about firmware update |
| Frequently Asked Questions (FAQ) |
| FAQ about not only the firmware update but also
the printer compliant with PictBridge is opened to the public.
Please see FAQ first if you have an unclear point. |
| ... Firmware
Update and PictBridge FAQ |
| Customer Contact : |
| Europe |
| Local Canon Distributor listed in
the Canon European Warranty System List (EWS) |
| Regions except Europe |
| Canon Customer Support Help Desk listed
in the Canon Customer Support Leaflet |
|
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|
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