VIXIA HF M30/M31/M300, LEGRIA HF M31/M36/M300/M306 Firmware Update

Changes in this firmware (Version [1.0.2.0] or Version [1.0.2.2])

After the firmware update, commercially available SDXC memory cards can be used. SDXC

If you intend to use an SDXC memory card to take movies and photos with the HF M30/M31/M36/M300/M306, a firmware update is required.
The firmware available on the download page includes the content of previous updates.

Firmware update history

Release Date	Version Number	Changes
June 17, 2010	[1.0.1.0] or [1.0.1.2] when using the Surround Microphone SM-V1	Fixed a phenomenon in which the unit could not be charged.
August 31, 2010	[1.0.2.0] or [1.0.2.2] when using the Surround Microphone SM-V1	Now supports SDXC memory cards.

Camcorders that are Subject to the Firmware Update

1) [1.0.0.0] ([1.0.0.2] when using the Surround Microphone SM-V1)
2) [1.0.1.0] ([1.0.1.2] when using the Surround Microphone SM-V1)

How to Identify Camcorders that are Subject to the Firmware Update

How to check the firmware version of affected units

If the version of the firmware on your camcorder (HF M30/M31/M36/M300/M306) is [1.0.0.0]/[1.0.1.0] or [1.0.0.2]/[1.0.1.2], this update applies.

Turn the camcorder on.
Press the Camera/Play button and set the camcorder to playback mode.

Touch the icons on the camcorder's LCD screen in the following order.

[HF M30/M31/M36]

[HF M300/M306]

Drag the screen down to the last row under , and then check the number displayed for the Firmware.
Touch the icon on the camcorder's LCD screen, close the [MENU] screen, and turn the camcorder off.

* This firmware update is only for HF M30/M31/M36/M300/M306. In the unlikely event that an error occurs during the firmware update, there is a risk that the camcorder may no longer start. Please perform the firmware update only after carefully reading the Firmware Update Procedures which can be download in PDF form from the Canon download page. After performing the update, the previous version of the firmware cannot be restored.

In addition, this firmware update can also be performed at a Canon repair center. If you would like Canon to update the firmware for you, please contact one of our local service centers.

Q&A

Please read the full Q&A for complete details on this Firmware update.

HF M30/M31/M36/M300/M306 Firmware Update Q&A

Q: What kind of card is an SDXC memory card?

SDXC memory cards are a large-capacity memory cards that exceed 32 GB. SDXC
These memory cards have a different file system from the one used in current SDHC memory cards (FAT), and support a different version of the physical specification, and can record a large volume of data. For more details, please see the web site of the SDXC memory card manufacturer.

Q: What kind of SDXC memory cards can be used?

SDXC memory cards of SD Speed Class 4/6/10 can be used.

* The operations of Canon camcorders have been confirmed with SDXC memory cards manufactured by Panasonic and Toshiba (as of May 2010).

Q: Can the movies and photos recorded on an SDXC memory card be played back on a computer?

Please be aware that if you use an SDXC memory card that is not supported by the operating system of your computer, a message that prompts you to initialize the card will appear.
For details, please contact the manufacturer of the operating system or the memory card.
Note that the compatibility information of the operating systems is as follows. (As of May 2010)

State of OS Support

	Windows 7	Windows Vista	Windows XP	Mac OS X
Support	Supported	Partially supported	Partially supported	Not supported
Support	Can be used as is.	Can be used with Service Pack 1 or later.	Can be used with Service Pack 3 or the update program (KB955704) released by Microsoft.	Not Supported

If using a card reader, please contact the manufacturer of your card reader.
Data recorded to an SDXC memory card cannot be used to create DVDs with the DW-100 DVD writer (sold separately). To create DVDs with the DW-100, record the data to either the camcorder's internal memory or an SDHC memory card.

Q: How can I update the firmware on my camcorder?

There are two methods for updating the firmware.

You can download the firmware update and the Firmware Update Procedures (PDF) from our Web site and update the firmware by following the procedures.
You can bring your camcorder to local Canon service centers to have Canon update the firmware for you.

Q: What kind of equipment is required to update the firmware?

To update the firmware of this camcorder, the following items are required.

1.	Camcorder	HF M30/M31/M36/M300/M306
2.	Computer	OS: Computer with either Windows^* or Mac OS X^*
3.	SD memory card reader	SD memory card reader (commercially available) or a computer with an SD card slot *If you are using an SDHC memory card, you need a compatible card reader or a card slot.
4.	SD memory card	A 32 MB or higher-capacity SD Memory Card or an SDHC Memory Card (both commercially available)
5.	Battery pack	The battery pack that comes with the digital camcorder (BP-808)
6.	Compact power adapter	The AC power adapter (CA-570) and power cord that come with the digital camcorder

* OS Requirements: Windows® 7, Windows Vista™ (Service Pack 1/2), Windows® XP (Service Pack 3), or Mac OS X (10.4-10.6)

Customers who do not have items 2, 3, or 4 above are advised to contact a local Canon customer support centers.

Q: How is the firmware update performed?

First download the new firmware from the Canon download page, and then copy it to an SD Memory Card (or SDHC Memory Card) using your computer. Next insert the SD Memory Card (or SDHC Memory Card) with the firmware on it into the camcorder, and then operate the camcorder according to the procedures to perform the firmware update.
For details, please download the firmware update procedures and read them carefully before proceeding with the update.

Q: Will this update damage the movies or still image data stored in the internal memory?

No, this update will not damage the movies or still image data stored in the internal memory. However, if you have important data stored in the internal memory, we recommend that you save the data on your computer before starting the update.

Contact Information for Firmware Update Inquiries

Please contact our customer support centers.

Please see the site at the URL below for details.

http://www.canon.com/index.html

Download

This License Agreement (the "Agreement") is a legal agreement between you and Canon Inc. ("Canon") under which Canon is providing the software program (the "Software") for update of the firmware of a Canon camcorder product. BY CLICKING "I agree" AT THE BOTTOM OF THIS PAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT DOWNLOAD THE SOFTWARE. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE SOFTWARE.

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